Shipping Survey

Over the last few weeks there have been some significant changes to the way we ship packages to the United States.

Behind the scenes our team has been working extremely hard and we recently obtained all the required import licenses to bring our products into the United States and enter the US courier system.

Based on the results from tests conducted over the last few weeks, we are so confident in our new shipping service that from today if you place an order and it is taking longer than 3 weeks (15 business days) to arrive, we will re-ship it no questions asked.

Want to Help Out?

We rely on feedback from our customers to constantly improve our services and keep our policies up to date.

We're inviting our US customers to take part in a survey to confirm the success of our new shipping service.

To take part your order must be placed between 16th March to 31st March and once it arrives, simply fill out the form below and in return we will send you a $5 coupon code to spend in store